Policies

100% Satisfaction Guarantee

At Sinegal Estate, we are committed to crafting the best wines possible. With that, we are proud to offer a full satisfaction guarantee on all of the wines you purchase from us. If you’re not 100% satisfied with any of the wines you receive from the winery, simply contact us at (707) 244-1187 within six months of purchase and we’ll happily send you a replacement.

Note that we will happily replace any wines purchased directly from the winery; however we cannot replace Sinegal Estate wines purchased from other wine retailers.


Delivery & Will Call

Legal Requirements

You must be 21 years of age or older, to order or receive alcoholic beverages from Sinegal Estate. Receipt of shipments containing alcoholic beverages requires the signature of a sober adult (a person 21 years of age or older who is not intoxicated). Wines purchased from Sinegal Estate are not for resale, and are for personal consumption only.

Weather Holds & Fall Shipments

Unless specifically requested, we avoid shipping May-September. Outside of this window, we ship orders when in-transit temperatures are below 78 degrees. As a result, the majority of our orders ship from October to December. Exact timing may vary by several weeks based on order volume and wine release dates.

States Authorized for Direct Shipment | Tax & Shipping Rates

Currently, we ship directly to the following states (taxes vary by state and zip*): AK, AZ (5.6%-9.6%), CA (7.5%), CO, CT (6.35%), DC, FL (4%-8%), GA, HI (4.166%-4.712%), IL (6.25%), IN (7%), KS, LA (4%), MA, MD (9%), MI (6%), MN, MO, NE (5.5%-7.5%), NV (6.35%-14.45%), NJ (7%), NM (5.13%), NY (4%-8.875%), NC (4.75%-7.5%), OH (5.75%-8%), OR, PA, SC (6%-8.5%), TN (9.25%), VA (5.3%-6%), VT (6%-7%), WA (6.5%-9.6%).

*Zip code tax variances are indicated by % range. Shipping tax may apply. Tax and shipping rates, as well as direct shipping states, are subject to change.

TEXAS Residents: Please contact us to discuss shipping and storage options.

Will Call Orders

Due to limited storage, we are unable to accommodate will-call orders on property. Instead, we are able to offer a solution via VinFillment, our logistics partner, for a fee of $16. Simply provide us a 48-hour notice and we will arrange to have your order(s) picked up at 644 Hanna Dr., Suite A | American Canyon, CA 94503. Availability: 830am – 430pm (M-F).

The Estate List

By joining The Estate List, you authorize you are 21 years of age or older. You also authorize Sinegal Estate Winery to charge your credit card on file twice a year ((February (or at time of sign-up) & October)) for selected Estate List Tier allocations. As weather permits, allocations are scheduled to ship every October-December to your address on file – the only exception is Reserve Cabernet, which may ship at a later date due to extended barrel aging. Estate List membership is recurring, with a minimum commitment of one year. Pricing and availability are subject to change.

All shipments will be confirmed via email before each release. Wine can only be delivered when an adult signature is obtained. We strongly recommend using a business address for all shipments. Please also note: Wine cannot be shipped to a P.O. Box.

To ensure sustained service and allocation of all our wines (including access to our Cabernet Franc and future Estate-List-Only wines), we kindly ask that your credit card on file remains current – especially during release periods. If your credit card is declined during more than one shipment,  you agree to forfeit your membership position and will be added to a wait-list until a reactivation opportunity presents itself.

To join, adjust, or cancel membership, please email info@sinegalestate.com

Wine is a Delicate Commodity

Wine is a perishable commodity. Wine does not like extremes of temperature: hot humid summer and cold winter weather may adversely affect the condition of your wine during shipment. Sinegal Estate chooses shipping dates very carefully. If the customer specifies a unique shipping date it is the responsibility of the customer to reschedule shipment due to temperature.

Decanting and Storage

We recommend letting our wines rest for a few years before opening. However, if you can’t wait, open the bottle the night before you plan to enjoy it. Pour out half a glass of wine, then place the cork back in and store it upright in a cool place. As many of you are aware, wine is delicate so we recommend storing in an area that never exceeds 65 degrees Fahrenheit.


Privacy

We pledge to keep your information private and confidential. We do not sell, share, or otherwise transmit your information except to facilitate purchase and shipping.


Terms Of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sinegal Estate relationship with you in the context of this website.

The term “Sinegal Estate” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States.

政策

100%满意保证

Sinegal酒庄致力于酿造最上乘的葡萄酒。从我们这里购买葡萄酒,我们将提供完全满意保证。如果您对从我们酿酒厂购买的葡萄酒不是100%满意,只需在购买后6个月内致电 (707) 244-1187 ,我们将十分乐意为您更换。

敬请注意:我们只能为直接从我们酿酒厂购买的葡萄酒提供更换服务;对于从其他零售商处购买的Sinegal酒庄葡萄酒,我们无法提供更换。


隐私

我们保证对您的信息进行保密。除了用于购物与送货的目的之外,我们不会出售、共享或以其他方式传播您的信息。


交货

法律要求

您必须年满21岁才能向Sinegal酒庄购买和接收酒精饮料。含有酒精饮料的货物需要处于清醒状态(年满21岁且没有醉酒)的成年人签收。从Sinegal酒庄购买的葡萄酒不得用于转售,只能用于个人消费。

已获直接运送授权的州

目前,我们已获得批准可向以下各州直接送货:阿拉斯加州、亚利桑那州、加利福尼亚州、科罗拉多州、康涅狄格州、哥伦比亚特区、佛罗里达州、乔治亚州、爱达荷州、伊利诺斯州、爱荷华州、路易斯安那州、缅因州、马里兰州、密歇根州、明尼苏达州、密苏里州、蒙大拿州、内华达州、新罕布什尔州、新泽西州、新墨西哥州、纽约州、北卡罗来纳州、俄亥俄州、俄勒冈州、南卡罗来纳州、田纳西州、德克萨斯州、弗吉尼亚州、佛蒙特州、华盛顿州、西弗吉尼亚州、威斯康星州。

葡萄酒是一种精妙的商品

葡萄酒属于易腐商品,不适合放置于极端温度环境下:炎热潮湿的夏季天气和冰冻寒冷的冬季天气都可能对运输中的葡萄酒产生不利影响。Sinegal酒庄在选择发货日期时非常谨慎。如果客户专门指定了发货日期,则在气温情况不利时,客户自己需负责重新安排发货日期。

醒酒和储存

我们建议先将我们的葡萄酒储存几年再开瓶享用。如果您等不及,则建议您在享用的前一晚开瓶,倒出半杯酒,塞好瓶塞再将其竖立放置于阴凉之处。众所周知,葡萄酒是一种精妙的商品,需要悉心呵护,所以我们建议将葡萄酒储存于温度不超过65华氏度(约18摄氏度)的环境中。


使用条款

欢迎访问我们的网站。如果您继续浏览和使用本网站,即代表您同意遵守下列使用条款与细则。在本网站中,您与Sinegal酒庄之间的互动关系受此等条款与细则及我们的隐私政策的约束。

“Sinegal酒庄”或“我们”是指本网站的所有者。“您”是指我们网站的使用者或浏览者。

使用本网站须遵守以下使用条款:

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对于本网站因任何特定目的而载有或提供的信息和材料的准确性、及时性、性能、完整性或适用性,我们或任何第三方都不提供任何担保或保证。您确认理解此等信息和材料可能包含不准确或错误之处,且我们明确声明在法律允许的最大范围内对此等不准确或错误之处不承担任何责任。

您在使用本网站任何信息与材料时完全自担风险,我们不承担责任。您自己有责任确保本网站的任何产品、服务或者信息符合您的特定要求。

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您对本网站的使用以及在本网站使用中出现的任何争议都受美国法律的管辖。

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